Private Coaching Policies

Scheduling & Rescheduling

• Sessions scheduled via your account portal.

• Reschedules require 24 hours notice

• Late cancellations/no-shows may be counted as used sessions

Communication Boundaries

• Between-session support via Voxer/email during business hours Monday - Friday, 10 am - 4 pm pst

• Typical response time: within 2 business days

• Coaching is not crisis support. In crisis, contact emergency services or a qualified professional.

Payment & Refunds

• Payment due in full or via approved plan prior to start

• There are no refunds once container begins

Scope

• Coaching supports clarity, boundaries, strategy, aligned action

• Not a substitute for therapy, legal, medical, or financial advice

Confidentiality

• Coaching is confidential within limits of law and platform security